Really simple low rates. $140 / hour for all your desktop, laptop, and printer woes – you know, all that easy stuff you just don’t want to deal with today. $160 / hour for the harder stuff like your business servers, office network, Cloud Service management, software development, etc.

We come to you!  No more lugging your failing equipment to a service depot or big box store only to find out they can’t look at it for a week.  And if it’s a manufacturer service location, you’ll need to backup your hard disk first as they may find the need to restore to it’s original state (oh my!  what happened to my data?). Wouldn’t it be better if a technician arrives at your office and fixes the problem on the spot in the shortest possible time?

This means, NO CONTRACTS!  Tired of paying for services you never end up using? Service contacts can often make you feel like you’re throwing good money out the window. This is why Working Bits believes hourly based services is best for most small businesses for you only pay for the services you actually receive, and when you receive them. No contractual obligations. No monthly fees. No waiting on services you’ve already paid for.

You’re busy, so when can you find the time for a technician? Simple!  Why not schedule a qualified techniciant o  show up when you’re NOT busy.  Wow!  Can this be done?  No more waiting for that illusive 9am-1pm, 1pm-5pm time slot appearance?  Is this even possible?  Of course it is.  Sure we make fun of it because we’ve all experienced it but scheduling really isn’t that magical.  Let us know what time you’d like Working Bits to show up and we will.  Couldn’t be more magical.

Computer problems seem to happen at the worst times? Yup, just like your car.  Computer problems pop up at the most inconvenient times and you need it fixed right away.  So why not call Working Bits and schedule a 6pm appointment, or a 7am appointment or a weekend appointment if you’re so inclined.  The rates don’t change so there is nothing preventing you from making an appointment which is convenient for your schedule.

Nope, we don’t mark up our expenses!  Solution implementations or repairs often require third party software or parts – that’s expected.  The surprise though is finding out that $75 part is going to cost you $150 due to markup.  It’s a common practice in many professions but Working Bits still doesn’t agree with it.  We will obtain approval before purchasing items on your behalf AND we’ll supply the actual receipt so you know exactly what we paid for it and for your warranty needs.  Honest business practices is what we believe in.

Working Bits are not resellers or a retail shop.  Too often we have found our new clients have been been put into technology situations which have not been best fits.  Sometimes due to changes over time but also sometimes due to biases resulting from reseller / retail influences.  If Working Bits believes your business would benefit from a connection or service, we will put you in touch with that company or contact them on your behalf.  We would NEVER resell a service and put us in between you and your ultimate supplier.  Sure we like some manufacturers or software providers over others, but that doesn’t mean they’re the right solution for all clients all the time.  Working Bits keeps this distance because we just want to remain unbiased and honest and looking out for YOUR best interest.

Working Bits loves to fix things fast.  There is absolutely no joy in our day spent driving to your business during rush hour for something that could take moments to repair.  If we think we can fix your issue using a Remote Access connection, we’ll suggest so and with your agreement and minor assistance we’ll have that little quirk resolved and you back on your planned path for the day.  We like easy and we know you do too.